Terms & Conditions for 288sb

Acceptance of Terms

By accessing the 288sb website, mobile platform, or any associated service, you confirm that you have read and fully understood these Terms & Conditions and agree to be bound by them. These Terms & Conditions apply to all visitors, registered users, and players of the 288sb platform, regardless of the device or connection method used to access the service.

These Terms & Conditions are supplemented by, and should be read in conjunction with, the 288sb Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into this agreement by reference. In the event of any conflict between these Terms & Conditions and any supplementary policy document, these Terms & Conditions shall prevail unless expressly stated otherwise.

288sb reserves the right to update, amend, or replace any part of these Terms & Conditions at any time. Material changes will be communicated to registered players via the contact details held on their account. Continued use of the 288sb platform following notification of changes constitutes acceptance of the revised Terms & Conditions.

Eligibility & Age Requirement

The 288sb platform is available exclusively to individuals who are aged 21 years or older. This age restriction is strictly enforced without exception. By registering an account with 288sb, you warrant that you are at least 21 years of age and that you are legally permitted to participate in online betting and gaming activities under the laws applicable to you in your jurisdiction.

288sb operates a zero-tolerance policy regarding underage gambling. If 288sb has reasonable grounds to suspect that a registered player is under the age of 21, the platform reserves the right to immediately suspend the account, withhold any pending withdrawals, and conduct a formal age verification review. Any winnings accumulated during a period in which a player was found to be underage will be forfeited in their entirety.

In addition to the age requirement, the following eligibility conditions apply to all 288sb players:

• You must be a natural person and not acting on behalf of a corporate entity for gambling purposes.
• You must not be a current or former employee, contractor, director, officer, or close family member of a 288sb employee or affiliated partner company.
• You must not be residing in, or accessing the platform from, a jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be subject to any self-exclusion order, whether imposed by yourself via the 288sb responsible gaming tools or through any third-party exclusion programme you have enrolled in.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.

Account Registration

To access the full range of 288sb services, including placing bets, depositing funds, and claiming bonuses, you must register a personal account. Each individual player is permitted to hold one 288sb account only. The creation of multiple accounts by a single individual, whether under the same or different names, is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all funds held across those accounts.

3.1 Registration Information

At the time of registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, Bangladesh mobile phone number, and a valid email address. You warrant that all information provided during registration is truthful and that you will keep your account details up to date at all times.

Providing false or misleading information during registration constitutes a material breach of these Terms & Conditions. 288sb reserves the right to suspend or permanently close any account where inaccurate registration information is identified, and to retain any funds held in that account pending investigation.

3.2 Know Your Customer (KYC) Verification

288sb is required to verify the identity of all registered players before processing withdrawal requests. As part of the KYC process, you may be asked to provide one or more of the following documents:

• Valid Bangladesh National Identity Card (NID) — front and back
• Valid passport — photo page and personal details page
• Proof of address issued within the past 90 days (utility bill, bank statement, or government-issued document)
• Confirmation of payment method ownership (e.g., screenshot of registered bKash or Nagad account showing your name and number)

KYC documents must be submitted in clear, unedited digital format. Edited, cropped, or otherwise manipulated documents will not be accepted and may result in account suspension. 288sb aims to complete KYC reviews within 2 business days of receiving a complete set of documents. Players will be notified by email once their KYC status has been updated.

3.3 Account Ownership

Your 288sb account is personal to you and must not be transferred, sold, gifted, or otherwise made available to any other individual. Allowing a third party to operate your account, or operating an account on behalf of a third party, is strictly prohibited and will result in immediate account closure.

Account Security

You are solely responsible for maintaining the confidentiality of your 288sb login credentials, including your username and password. You must not disclose your password to any other person. 288sb will never ask you for your full password, bKash PIN, Nagad PIN, or any SMS verification code via any communication channel, including live chat, email, or phone.

You must notify 288sb support immediately if you suspect that your account has been accessed without authorisation or that your login credentials have been compromised. 288sb accepts no liability for losses arising from unauthorised account access where you have failed to take reasonable precautions to protect your credentials or where you have voluntarily shared your login details with another person.

288sb recommends that all players take the following security precautions:

• Use a unique, strong password for your 288sb account that is not used on any other platform.
• Enable two-factor authentication (2FA) via your registered Bangladesh mobile number.
• Log out of your account fully when using shared or public devices.
• Review your active session history regularly from within the Account Security panel.
• Do not click on links in unsolicited messages claiming to be from 288sb.

Deposits & Withdrawals

5.1 Deposit Methods and Limits

288sb accepts deposits via the following Bangladesh payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount for all methods is ৳500. There is no maximum deposit limit for fully KYC-verified accounts. Deposits are credited to your 288sb account balance in approximately 60 seconds for mobile wallet methods (bKash, Nagad, Rocket, Upay) and within up to 30 minutes for card transactions (Visa, Mastercard).

288sb does not charge any platform-side transaction fees on deposits. Any fees charged by your payment provider are the responsibility of the player. All funds deposited must be your own — the use of third-party payment accounts or cards not registered in your name is strictly prohibited.

5.2 Withdrawal Processing

Withdrawal requests are processed subject to the following conditions:

• Your account must be fully KYC-verified before any withdrawal can be approved.
• The minimum withdrawal amount is ৳500 per transaction.
• Withdrawals to bKash and Nagad are typically processed within 1–6 hours of approval.
• Withdrawals to Rocket and Upay are typically processed within 2–12 hours of approval.
• All withdrawals must be processed to a payment method registered in the same name as the 288sb account holder.
• 288sb reserves the right to request additional documentation before processing large withdrawal amounts.

288sb charges no processing fee on any withdrawal. Processing times stated above are indicative and may be extended during peak transaction periods or while a withdrawal is subject to security review.

5.3 Currency

All transactions on the 288sb platform are denominated in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to indicate amounts in BDT. No currency conversion is applied to deposits or withdrawals made in BDT.

Bonuses & Promotions

288sb offers a range of bonuses and promotional incentives to eligible registered players. All bonuses are subject to the specific terms displayed at the point of offer, in addition to the general bonus conditions set out in this section. In the event of any conflict between a specific promotional offer's terms and this section, the specific offer terms shall prevail.

6.1 Welcome Bonus

The 288sb welcome bonus is available to new players making their first qualifying deposit. The welcome bonus offers up to ৳20,000 in bonus funds. The precise bonus amount, deposit threshold, and wagering requirements are displayed on the promotion page and at the point of deposit. Players must opt into the welcome bonus at the time of making their qualifying deposit — retrospective opt-ins are not permitted.

6.2 Wagering Requirements

All bonus funds awarded by 288sb are subject to wagering requirements before they can be converted to withdrawable real-money funds. The applicable wagering multiplier for any given bonus is stated explicitly in that bonus's individual terms. Wagering requirements must be met within the validity period specified for the bonus. Failure to complete wagering within the validity period will result in the bonus funds and any winnings generated from them being removed from the account.

Not all games contribute equally toward wagering requirements. A game's contribution rate (expressed as a percentage) will be clearly stated in the relevant bonus terms. Sports bets, live casino tables, and slot games may carry different contribution rates. Bets placed on excluded games will not count toward wagering progress.

6.3 General Bonus Conditions

• A maximum of one active bonus may be held in an account at any time unless otherwise specified by a particular promotion.
• Bonuses are non-transferable and have no cash value until all associated wagering requirements have been fully satisfied.
• 288sb reserves the right to withdraw any bonus that has been claimed through exploitation of a technical error, in bad faith, or through any pattern of play designed to circumvent the spirit of the wagering requirements.
• Players who request a withdrawal while an active bonus is still attached to their account will have the bonus and any associated winnings forfeited before the withdrawal is processed.
• 288sb reserves the right to modify, withdraw, or replace any promotional offer at any time without prior notice.

Betting & Gaming Rules

All bets and gaming activity on the 288sb platform are subject to the specific rules of the relevant product (sports betting, live casino, slots, crash games, etc.) in addition to the general provisions of these Terms & Conditions. Product-specific rules are published within the relevant game or betting section of the platform and should be read before placing a bet or commencing play.

7.1 Sports Betting

All sports bets are settled in accordance with the official result as recognised by the relevant governing body (e.g., ICC for cricket, FIFA for football). 288sb reserves the right to void bets placed after a match has already commenced where the relevant market has been inadvertently left open due to a technical error. Odds are subject to change at any time prior to the bet being accepted and confirmed. Once a bet is confirmed and a bet reference number has been issued, the odds are locked for that bet.

For live in-play cricket markets covering BPL, Bangladesh Tigers international fixtures, T20 World Cup, and IPL, all bets are subject to the in-play betting rules displayed within the live betting interface. Bets accepted during a demonstrable delay in the live data feed may be voided at 288sb's discretion.

7.2 Casino Games

All casino games, including live dealer tables provided by Evolution Gaming, Ezugi, and other licensed studio providers, operate according to the rules embedded within the game software and displayed within the game interface itself. 288sb accepts no responsibility for any player misunderstanding the rules of a particular game. RNG-based games use certified random number generation and published Return-to-Player (RTP) rates. Live dealer game results are final as determined by the game outcome captured by the studio feed.

7.3 Bet Limits

Minimum and maximum bet limits apply to all markets and games on the 288sb platform. Specific limits are displayed within each market and game. 288sb reserves the right to adjust bet limits for individual accounts, specific markets, or across the platform at any time without prior notice, including in response to suspected bonus abuse or irregular betting patterns.

Prohibited Conduct

The following activities are expressly prohibited on the 288sb platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all account funds, and may result in the matter being referred to the relevant authorities:

• Fraud and Misrepresentation: Providing false identity information, using stolen payment credentials, or impersonating another individual.
• Money Laundering: Using the 288sb platform to deposit, transfer, or withdraw proceeds of criminal activity. 288sb is committed to anti-money laundering (AML) compliance and will report suspicious activity as required.
• Collusion: Working with other players in live games or sports betting markets to gain an unfair advantage over the platform or other players.
• Bonus Abuse: Exploiting bonus offers through the creation of multiple accounts, coordinated wagering strategies, or any other method that abuses the spirit of a promotion.
• Software Exploitation: Using automated scripts, bots, artificial intelligence tools, or any third-party software to interact with the 288sb platform in place of genuine human play.
• Arbitrage Betting: Systematic exploitation of pricing discrepancies between 288sb and other platforms through coordinated or professional arbitrage activity.
• Account Sharing: Allowing any other individual to access, operate, or place bets through your 288sb account.
• Chargebacks: Initiating a payment chargeback for any deposit made to 288sb. All disputed transactions must be raised directly with 288sb support before initiating a chargeback with your payment provider.

Responsible Gaming

288sb is committed to promoting safe, responsible, and enjoyable gambling for all of its players. The platform provides a comprehensive suite of responsible gaming tools that are available to every registered player at no cost and without any restriction on access frequency.

The responsible gaming tools available at 288sb include:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session Time Reminders: Players may configure automated reminders that notify them of the time elapsed during a session at customisable intervals.
• Cooling-Off Periods: Players may request a temporary account suspension of between 24 hours and 6 weeks. During a cooling-off period, the account is inaccessible for all gambling activity.
• Self-Exclusion: Players may request permanent self-exclusion from the 288sb platform. Permanently self-excluded accounts are closed and cannot be reopened under any circumstances. Players seeking self-exclusion should contact 288sb support via live chat.

288sb enforces the 21+ age restriction on all products and services. If you believe that your gambling activity is becoming a problem, or if you are concerned about the gambling behaviour of someone close to you, please visit the Responsible Gaming page for full guidance on available resources.

Suspension & Account Closure

288sb reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a specified timeframe.
• Reasonable suspicion of fraudulent, collusive, or abusive behaviour.
• Regulatory or legal compliance requirements.
• Technical or security concerns that necessitate temporary account restriction.
• Player-initiated self-exclusion or cooling-off request.

Where an account is suspended pending investigation, 288sb will endeavour to complete the review within 10 business days. Players will be notified of the outcome via their registered email address. In cases where an account is closed due to a confirmed breach of these Terms & Conditions, the forfeiture of account funds will apply as described in the relevant section of this document.

Players who wish to close their own account voluntarily may do so by contacting 288sb support via live chat. Upon voluntary account closure, any real-money balance remaining in the account (excluding bonus funds and any associated winnings subject to incomplete wagering requirements) will be returned to the player's registered payment method after identity verification.

Intellectual Property

All content, materials, software, design elements, trademarks, logos, and other intellectual property displayed on the 288sb platform are the exclusive property of 288sb or its duly licensed third-party providers. Nothing in these Terms & Conditions grants you any right, licence, or interest in any intellectual property belonging to 288sb or its licensors.

You are permitted to access and view 288sb platform content solely for the purpose of using the services in accordance with these Terms & Conditions. Reproduction, redistribution, modification, public display, or creation of derivative works from any 288sb platform content without prior written authorisation from 288sb is strictly prohibited.

The 288sb brand name, logo, domain name, and associated marks are proprietary identifiers of the platform. Unauthorised use of these marks in any commercial context, including in domain names, social media accounts, or marketing materials, constitutes trademark infringement and will be pursued accordingly.

Limitation of Liability

To the maximum extent permitted by applicable law, 288sb excludes all liability for:

• Any loss of profit, revenue, business opportunity, or data arising from your use of or inability to use the 288sb platform.
• Any indirect, incidental, special, consequential, or punitive damages, however caused and on any theory of liability.
• Any service interruption, technical failure, data loss, or platform downtime caused by circumstances beyond 288sb's reasonable control, including but not limited to internet infrastructure failures, natural disasters, government actions, or third-party service provider outages.
• Any errors in odds, results, or game outcomes caused by third-party data feed failures, provided that 288sb acts in good faith to correct such errors upon discovery.

288sb's total aggregate liability to any player in connection with these Terms & Conditions, regardless of the basis of the claim, shall not exceed the total net deposits made by that player to 288sb in the 12-month period immediately preceding the event giving rise to the claim.

Nothing in this section limits 288sb's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, to the extent that such liability cannot be excluded or limited under applicable law.

Privacy & Data

288sb collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account with 288sb, you consent to the collection and processing of your personal data as described in the Privacy Policy.

288sb will not sell, rent, or transfer your personal data to third-party advertisers or marketing organisations. Personal data may be shared with regulated third-party service providers (such as payment processors and KYC verification services) strictly for the purpose of operating the 288sb platform and delivering the services you have requested. All third-party data processors engaged by 288sb are contractually bound to handle your data in a manner consistent with the 288sb Privacy Policy.

For full details on data collection, storage, use, and your rights as a data subject, please refer to the Privacy Policy.

Amendments to These Terms

288sb reserves the right to amend these Terms & Conditions at any time. Material amendments — meaning changes that materially affect your rights or obligations as a player — will be communicated to registered players via email to their registered address at least 7 days before the amended terms take effect. Non-material amendments (such as corrections to typographical errors, clarifications of existing provisions, or updates to contact information) may be made without prior notice.

The most current version of these Terms & Conditions will always be available on this page. The "Effective" date displayed in the page header indicates when the current version came into force. It is your responsibility to review these Terms & Conditions periodically. Your continued use of the 288sb platform following the effective date of any amendments constitutes your acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. 288sb operates as a platform serving the Bangladesh market and conducts its operations in compliance with applicable regulations as they pertain to online entertainment services accessible from Bangladesh.

288sb does not make any representations regarding the legality of online gambling from any specific jurisdiction outside of its operational scope. It is your sole responsibility to ensure that your use of the 288sb platform is lawful in your specific location. If you are uncertain about the legal status of online gambling in your jurisdiction, you should seek independent legal advice before registering or depositing.

Any dispute between a player and 288sb that cannot be resolved through the standard support process should be submitted in writing to 288sb's designated disputes team via the support contact details provided in Section 16 of these Terms & Conditions. 288sb will acknowledge disputes within 5 business days and aims to resolve all disputes within 28 days of receipt.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any of your rights as a 288sb player, please contact the 288sb support team using the details below:

• Live Chat: Available 24/7 via the support chat widget accessible from any page of the 288sb platform.
• Email: [email protected] (plain text — not a clickable link; copy the address manually into your email client)
• Response Time: Live chat responses within 3 minutes during peak hours (18:00–24:00 BST). Email responses within 24 business hours.

For responsible gaming enquiries, self-exclusion requests, or concerns about problem gambling, the 288sb support team is available at the same contact points and is trained to handle these matters with full confidentiality and appropriate care.